> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clocking In & Out on Your Work Orders

> One tap — or one sentence — is all it takes to log when you arrive and when you finish. Here's how it works and what shows up on your timesheet.

<Danger>
  This guide is for service providers set up as **in-house techs** by the property manager (PM) they work for. If you're a 3rd-party or preferred service provider, you'll continue submitting invoices the way you always have — this feature doesn't apply to your work orders. Not sure which one you are? See the FAQ below.
</Danger>

No more guessing how long a job actually took, or scrambling to remember your hours at the end of the week. If the PM you work for has set you up as an **in-house tech**, your Latchel dashboard now has a simple way to log your time on every job: **Clock In / Clock Out**.

Tap once when you arrive, tap once when you're done — or skip the taps entirely and just say "I'm here" and "I'm done." Either way, your time gets recorded automatically on the work order, right down to when you showed up and when you wrapped.

<Check>
  **In other words:**

  Show up, clock in. Finish the job, clock out. Latchel handles the rest — no paperwork, no end-of-week guessing.
</Check>

### **What This Feature Actually Does**

For work orders where you're marked as an in-house tech, the **Invoices** tab on that work order becomes a **Timesheets** tab instead. That's where your logged time, materials, and photos all live — visible to you and to the PM you work for.

**Here's what you can do:**

<CardGroup cols={2}>
  <Card title="One-Tap Clock In / Out" color="#ff9b8a" icon="hand-pointer" iconType="duotone">
    Tap once on your dashboard to clock in when you arrive, and tap once to clock out when you're finished.
  </Card>

  <Card title="Hands-Free with Voice" color="#ff9b8a" icon="microphone" iconType="duotone">
    Say "I'm here" to clock in and "I'm done" to submit your timesheet — no need to stop and use your screen.
  </Card>

  <Card title="Step Away Mid-Job" color="#ff9b8a" icon="pause" iconType="duotone">
    Need to leave before the job's finished? Clock out to mark that, then clock back in when you return — your time stays accurate.
  </Card>

  <Card title="Log Photos & Materials" color="#ff9b8a" icon="camera" iconType="duotone">
    Attach photos of your completed work and note the materials you used, right on the same timesheet.
  </Card>
</CardGroup>

### **Steps to Clock In and Out**

<Steps>
  <Step title="Open the work order" icon="1" iconType="sharp-solid" stepNumber={1} titleSize="h4">
    Go to the work order you're heading out to complete, from your Latchel dashboard.
  </Step>

  <Step title="Clock in when you arrive" icon="2" iconType="sharp-solid" stepNumber={2} titleSize="h4">
    Tap the **Clock In** button on the work order, or simply say **"I'm here"** if you're using voice.
  </Step>

  <Step title="Work the job" icon="3" iconType="sharp-solid" stepNumber={3} titleSize="h4">
    If you need to step away before finishing — say, to grab a part — tap **Clock Out**, then **Clock In** again once you're back. Your time away won't count against the job.
  </Step>

  <Step title="Clock out when you're finished" icon="4" iconType="sharp-solid" stepNumber={4} titleSize="h4">
    Tap **Clock Out**, or say **"I'm done"** to submit your timesheet for the visit.
  </Step>

  <Step title="Add photos or materials (optional)" icon="5" iconType="sharp-solid" stepNumber={5} titleSize="h4">
    Before or after clocking out, attach any photos of the completed work and note materials you used — this gets saved directly to your timesheet.
  </Step>
</Steps>

<Warning>
  **Forgot to clock out?** Latchel automatically logs **1 hour** of time by default. If you end up clocking out more than **2 hours** after you clocked in, you'll get a quick confirmation step to make sure the final time logged is accurate.
</Warning>

<Tip>
  Made a mistake on a clock-in or clock-out time? You can correct a mistimed entry right from your dashboard — no need to contact the PM to fix it.
</Tip>

### **Things to Remember**

<Check>
  There's nothing for you to sign up for or turn on. If the PM you work for has set your Billing Type to **In-house** on your Service Provider profile, Clock In / Clock Out will simply appear on the work orders they assign to you.
</Check>

<Danger>
  This feature is tied to how the PM has classified you — **not** something you can enable yourself. If you're set as a **3rd-party** service provider, you won't see Clock In / Clock Out; you'll continue submitting invoices the standard way instead.
</Danger>

<Note>
  Some PMs may also turn on **Require Detailed Timesheets** for your profile, which means you'll be prompted to attach photos of your completed work along with your timesheet. If you see that prompt, it's simply a setting your PM has chosen — not something you need to configure.
</Note>

### **Frequently Asked Questions**

<AccordionGroup>
  <Accordion title="Why don't I see a Clock In / Clock Out button on my work orders?">
    This feature only appears on work orders where the PM has classified you as an **in-house tech** (Billing Type: In-house) rather than a 3rd-party service provider. If you don't see it, you're likely set up as 3rd-party — reach out to the PM you work for if you believe this should be changed.
  </Accordion>

  <Accordion title="Can I turn this feature on myself if I don't see it?">
    No — your Billing Type (In-house vs. 3rd-party) is set by the property manager on your Service Provider profile, not something you control from your own dashboard.
  </Accordion>

  <Accordion title="What happens if I forget to clock out?">
    Latchel automatically logs 1 hour of time. If you clock out more than 2 hours after clocking in, you'll see a confirmation step so the final logged time is accurate before it's submitted.
  </Accordion>

  <Accordion title="Can I clock out in the middle of a job and come back later?">
    Yes. If you need to step away before finishing — for a parts run, for example — clock out to mark that, then clock back in when you return. Your time away won't be counted as part of the job.
  </Accordion>

  <Accordion title="Can I fix a clock-in or clock-out time if I got it wrong?">
    Yes, you can correct a mistimed entry directly from your dashboard.
  </Accordion>

  <Accordion title="Do I still submit invoices?">
    Not on work orders where you're marked in-house — the Invoices tab becomes a Timesheets tab, and your time, photos, and materials replace the traditional invoice submission. If you're a 3rd-party provider, you'll keep submitting invoices as usual.
  </Accordion>

  <Accordion title="Can I use my voice instead of tapping buttons?">
    Yes — say "I'm here" to clock in and "I'm done" to clock out and submit your timesheet, without needing to touch your screen.
  </Accordion>

  <Accordion title="Why am I being asked to attach photos every time I clock out?">
    Some PMs turn on a setting called Require Detailed Timesheets, which prompts for photos of completed work on every visit. This is chosen by the PM, not something on your end.
  </Accordion>

  <Accordion title="Can the PM see my timesheet in real time?">
    Yes. Your logged time, materials, and photos are visible to the PM on the work order as soon as you submit them.
  </Accordion>
</AccordionGroup>