> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Accept and Schedule Work Orders (Service Providers)

> When there is a work order available, the service provider will receive an SMS message and email notification that contains a link to the work order details. Learn how to accept new work orders and schedule them directly through your Latchel dashboard so you can get jobs on your calendar quickly and keep things moving.

### <Icon icon="camera-movie" iconType="sharp-duotone-solid" color="#ff9b8a" size={25} /> **Quick Video Tutorial: Start here!**

<iframe src="https://www.youtube.com/embed/kDSKEfxrapU" title="YouTube video player" frameborder="0" className="w-full aspect-video rounded-xl" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen />

### **Accepting and Scheduling Work Order**

If you want to view this work order, in your dashboard you will see a **1 new job available** notification.

<Frame>
  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-80.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=6c4f570752ba10c1c29932cd4121eda6" alt="" width="719" height="293" data-path="images/rtaImage-80.jpg" />
</Frame>

When you click the notification it will direct you to the page, where all of the available work orders for you to accept and schedule.

Click **View Work Orde**r, to view the details and other information of the work order.

<Frame>
  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-81.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=bfb50d47a3a65c84142c093e4169f07c" alt="" width="642" height="376" data-path="images/rtaImage-81.jpg" />
</Frame>

Now, after reviewing all the details, hit the **Accept & Schedule Job** button to proceed.

<Frame>
  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-82.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=b88a3515e04139319ebb70073f3bf511" alt="" width="633" height="462" data-path="images/rtaImage-82.jpg" />
</Frame>

Then choose which **user** will be assigned to the work order. In this instance let's select the **primary user**.

<Frame>
  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-83.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=1934773193abfdeeaa83cc01bc5097a4" alt="" width="609" height="266" data-path="images/rtaImage-83.jpg" />
</Frame>

From here you can accept and set a schedule based on the resident's availability.

<Frame>
  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-84.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=cdef336ea4fea7f6ed46ed668034ffc4" alt="" width="612" height="453" data-path="images/rtaImage-84.jpg" />
</Frame>

<br />

<Frame>
  <img src="https://mintcdn.com/latchel-81/fqOxWTUj9zOIMXB7/images/rtaImage-85.jpg?fit=max&auto=format&n=fqOxWTUj9zOIMXB7&q=85&s=8e03d3383986cb488d0377e4258d5987" alt="" width="611" height="473" data-path="images/rtaImage-85.jpg" />
</Frame>

<Note>
  Aside from the available schedule window you could also select I spoke to the Resident (if you and the resident have another schedule agreement.)
</Note>

After selecting the schedule, click **Submit Schedule**.

<Frame>
  <img src="https://mintcdn.com/latchel-81/fqOxWTUj9zOIMXB7/images/rtaImage-86.jpg?fit=max&auto=format&n=fqOxWTUj9zOIMXB7&q=85&s=9f48b05130908be61092a05cffa6ff85" alt="" width="616" height="413" data-path="images/rtaImage-86.jpg" />
</Frame>

All set, the work order will move to the Awaiting Work Date status!
