> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Reject a Work Order (Service Provider)

> This help guide explains the process of responding to new work orders once received. When a work order becomes available, you'll receive an SMS message and email notification with a link to the work order details. From there, you can choose **to accept** or **decline** the work order.

First, **login to your Latchel dashboard** by following the steps in:

<Card title="Accessing Your Latchel Portal (Service Providers)" icon="chalkboard-user" iconType="duotone" color="#ff9b8a" href="/s/topic/0TO5e000000h9wpGAA/Accessing-your-Latchel-portal">
  Learn how to log into your Latchel portal and access your account.
</Card>

If you want to reject a work order, go to your dashboard you will see a **number of new work orders available**.

<Frame>
  <img src="https://mintcdn.com/latchel-81/fqOxWTUj9zOIMXB7/images/rtaImage.png?fit=max&auto=format&n=fqOxWTUj9zOIMXB7&q=85&s=3763fb819fb31bf2314fe47e3b16c85e" alt="" width="623" height="243" data-path="images/rtaImage.png" />
</Frame>

**Select** the work order you want to reject.

<Frame>
  <img src="https://mintcdn.com/latchel-81/nct6_qHBRqN9KvB-/images/rtaImage-2.png?fit=max&auto=format&n=nct6_qHBRqN9KvB-&q=85&s=37e13edb22fda393ab11a99fb7f82b4b" alt="" width="665" height="525" data-path="images/rtaImage-2.png" />
</Frame>

Click the **ellipsis** at the top right of the work order page.

<Frame>
  <img src="https://mintcdn.com/latchel-81/nct6_qHBRqN9KvB-/images/rtaImage-3.png?fit=max&auto=format&n=nct6_qHBRqN9KvB-&q=85&s=13fcebc3ea0683414d2e97e603b950e1" alt="" width="692" height="137" data-path="images/rtaImage-3.png" />
</Frame>

From the list of option on the page, click the **Remove Me From This Work Order**.

<Frame>
  <img src="https://mintcdn.com/latchel-81/3s_nU948niPFHepa/images/rtaImage-4.png?fit=max&auto=format&n=3s_nU948niPFHepa&q=85&s=ef0e75c2c616a8203c54a8b35a4a9eb0" alt="" width="322" height="286" data-path="images/rtaImage-4.png" />
</Frame>

Then select **Yes, remove me now**.

<Frame>
  <img src="https://mintcdn.com/latchel-81/8Ea0Vfk3z3ss-eOs/images/rtaImage-5.png?fit=max&auto=format&n=8Ea0Vfk3z3ss-eOs&q=85&s=f107f8643fcf042f6c529648dc0c52ef" alt="" width="443" height="144" data-path="images/rtaImage-5.png" />
</Frame>

<br />

<Frame>
  <img src="https://mintcdn.com/latchel-81/VTmB8T3cA5ixm8W8/images/rtaImage-6.png?fit=max&auto=format&n=VTmB8T3cA5ixm8W8&q=85&s=38baa58eb1d4a6f0fd75c8aadaa34138" alt="" width="673" height="108" data-path="images/rtaImage-6.png" />
</Frame>

And that's how you can reject a work order! 

**Do you need to accept and schedule work orders? Follow:**

<Card title="How to Accept and Schedule Work Orders (Service Providers)" icon="calendar-clock" iconType="duotone" color="#ff9b8a" href="/s/topic/0TO5e000000h9wpGAA/How-to-Accept-and-Schedule-Work-Orders">
  Guide on accepting and scheduling work orders through your dashboard.
</Card>
