> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Emergency Temperature and Severity Settings Work Together

The temperature settings will act as a threshold for determining if the temperature is too high or too low, depending on the property's location.

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### **For Air Conditioning Issues**

When a high temperature over 90 degrees is listed in the Emergency Temperature Settings for ***Insufficient cooling (high outside temperature)***, it will be classified as an emergency according to the Severity Settings.

On the other hand, when a normal temperature ranging from 50 to 90 degrees is listed in the Emergency Temperature Settings for ***Insufficient cooling (normal outside temperature)***, it will be considered for approval based on the Severity Settings.

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### **For Heating Issues**

When a low temperature below 50 degrees is listed in the Emergency Temperature Settings for ***Insufficient heating*** ***(low temperature)***, it will be classified as an emergency based on the Severity Settings.

Similarly, when a low temperature below 50 degrees is listed in the Emergency Temperature Settings for the ***Heater not running (low temperature)***, it will also be considered an emergency based on the Severity Settings.

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**To learn how to set up these temperature settings, check this help guide:**

<Card title="How to Add Emergency Temperature Thresholds" icon="temperature-list" iconType="duotone" href="/s/topic/0TO5e000000h9wqGAA/How-to-Add-Emergency-Temperature-Thresholds">
  Set tempature ranges that trigger emergency classification
</Card>

**Are you an Autopilot customer using Intake Settings? Your Emergency Temperature rules just got even smarter! Learn more in the help guide below.**

<Card title="How Emergency Temperature Works with Intake Settings" color="#ff9b8a" icon="temperature-sun" iconType="duotone" href="/s/topic/0TO5e000000h9wqGAA/How-Emergency-Temperature-Works-with-Intake-Settings">
  Set a rule for when a temperature exceeds the thresholds.
</Card>
