> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.
# How to Approve or Deny a Duplicate Work Order
> When a work order is created either from the call center flow or through the resident workflow and there is already a work order for that property, then a duplicate check task will be created.
In duplicate check, the work order will be placed on a pending state (Needs Approval), and as the Property Manager, you will have to either **Deny**, or **Approve** and re-schedule the work order.
Option 1: On the right side of the work order page, you will notice a pop window that says **This work order requires your approval. Click on Approve.**
Option 2: On the right side of the work order page, look at Open Task: Work Order Requires Approval, then click on **View Details.**
You will be directed to **ACTIVITY**, this view will allow Property Manager to review the information of the work and choose between **Approve** or **Deny**.
Regardless of the options selected, the Property Manager has the authority to either Approve or Deny the work order. Upon choosing to **Approve**, please add a note, specify the approved budget, and click **Submit**. This will initiate the scheduling process for the work order.
But if you choose \*\*Deny \*\*indicate a note, and hit **Submit**, then the work order will be canceled.
