> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Enable or Disable a Resident in Latchel

> This help guide will provide property managers with the necessary steps to enable or disable residents in Latchel, as well as outline the status with integrations.

### **Searching and Enabling Residents**

From the top navigation menu click **People**, then on the dropdown select **Residents**.

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  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-769.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=15c6c3cf550f684606f36f251b3f84f3" alt="" width="521" height="152" data-path="images/rtaImage-769.jpg" />
</Frame>

On the residents page check the **Show Disabled Accounts** box to display all resident profiles. Now in the **Search Field**, you could use either the resident's name, email, or phone number to search for the resident's profile.

Once searched, click on the **Name** of the resident.

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  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-770.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=079bd845ba631e1dd5ef63938a4293d2" alt="" width="975" height="255" data-path="images/rtaImage-770.jpg" />
</Frame>

<Note>
  A disabled resident's account will have an **"Account Disabled"** tag displayed under their name.
</Note>

Now in the resident's profile, click on the **ellipsis icon** (three dots) across the resident's name then select **Enable Account**.

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  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-771.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=79fa62b34a4f8539a0e7bbe70eebb0fa" alt="" width="975" height="274" data-path="images/rtaImage-771.jpg" />
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And click **Submit**.

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  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-772.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=e9f397cd876f88a0e9adcd44a876bb48" alt="" width="620" height="336" data-path="images/rtaImage-772.jpg" />
</Frame>

### **Disabling Residents**

In the resident's profile, click on the **ellipsis icon** (three dots) across the resident's name then select **Disable Account**.

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  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-773.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=b34268584f7aeb59d9264291e30ceb83" alt="" width="1234" height="217" data-path="images/rtaImage-773.jpg" />
</Frame>

And click **Submit**.

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  <img src="https://mintcdn.com/latchel-81/BG4PY4crv3IadRUb/images/rtaImage-774.jpg?fit=max&auto=format&n=BG4PY4crv3IadRUb&q=85&s=4037301e26e1059ce5b8e943f0d345e3" alt="" width="718" height="383" data-path="images/rtaImage-774.jpg" />
</Frame>

<Note>
  This action is **only** applicable to accounts **without an integration** unless the Property Manager has provided a report with a list of residents that require a status change.
</Note>
