> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.
# How to Tag Video Calls to a Work Order
> Similar to phone calls, a video can be tagged to a work order too.
The purpose of this help guide is to ensure interaction with the resident will be recorded on the specific work order and here's how:
From the work order page, scroll down to reach the resident lists and click the **video call icon** of the intended resident.
Notice that the work order title will be visible for the video to be tagged, then click **Create Video Chat Room.**
The video call will progress, and the resident should be available on the other line to share the maintenance issue.
To finish the call, click on the **red headphone** icon, then **Close Window** to fully close the video call.
Once the video session ends, a URL and the link to the **View Call Log** will be available to copy. For this help guide, click on **View Call Log.**
The page will be routed to the **"Call information"** page. The call recording or video information will be available, and this is automatically tagged or associated with the work order.
