> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Preferred Service Providers

> Preferred Service Providers are at the heart of efficient maintenance coordination in Latchel. This section will walk you through everything you need to manage your vendor relationships—from assigning providers to specific territories, customizing skill sets, and prioritizing who gets the first call, to adjusting provider instructions and accessing their calendars. Whether you're optimizing workflows or troubleshooting availability, these guides help you stay in control and ensure jobs go to the right people at the right time.

### **Adding & Managing Service Providers**

<Card title="Navigating Your Preferred Service Provider's Profile" icon="users-gear" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Navigate-Preferred-Service-Providers-Profiles">
  Learn how to explore provider details and make changes easily.
</Card>

<CardGroup cols={2}>
  <Card title="How to Add & Manage Service Providers" icon="address-book" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Add-Manage-Service-Providers">
    Step-by-step guide for onboarding and maintaining provider profiles.
  </Card>

  <Card title="How to Edit Service Provider Skills" icon="floppy-disk-pen" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Edit-Service-Provider-Skills">
    Update the job types and skill sets your provider can perform.
  </Card>

  <Card title="How to Prioritize/Edit Service Providers With Their Skills" icon="screen-users" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Prioritize-Edit-Service-Providers-with-their-skills">
    Reorder provider preferences based on skill.
  </Card>

  <Card title="How to Prioritize a Preferred Service Provider for Multiple Skills" icon="album-circle-user" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Prioritize-a-Preferred-Service-Provider-for-Multiple-Skills">
    Set priority across different job types per provider.
  </Card>

  <Card title="How to Add a Service Provider to a Portfolio" icon="image-portrait" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Add-a-Service-Provider-to-a-Portfolio">
    Assign providers to specific portfolios for better organization.
  </Card>

  <Card title="Set Up Latchel as a Service Provider in Your System" icon="person-digging" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/Set-Up-Latchel-as-a-Service-Provider-in-Your-System">
    Add Latchel as a vendor to receive and manage work orders directly.
  </Card>
</CardGroup>

### **Assigning Service Providers to Work Orders**

<CardGroup cols={2}>
  <Card title="How to Assign and Reassign Service Providers on Work Order" icon="building-user" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Assign-and-Reassign-Service-Providers-on-Work-Order-New-Experience">
    Update or change assigned providers directly from a work order.
  </Card>

  <Card title="How to Assign a Latchel Contracted Network Service Provider" icon="file-user" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Assign-LCN-Service-Provider-New-Experience">
    Use Latchel’s network to fill provider needs when your list is unavailable.
  </Card>

  <Card title="Enabling Latchel Vendor Network Via Work Order" icon="house-person-leave" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/Enabling-Latchel-Vendor-Network-Via-Work-Order">
    Activate the vendor network for one-off or fallback sourcing.
  </Card>

  <Card title="How to Add or Update Service Provider Instructions on a Work Order" icon="album-collection-circle-user" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Add-or-Update-Service-Provider-Instructions-on-a-Work-Order-New-Experience">
    Attach property-specific or job-specific instructions to ensure clarity.
  </Card>
</CardGroup>

### **Service Territory Management**

<CardGroup cols={2}>
  <Card title="How to Assign Service Provider to a Territory / Zip Code" icon="map-location-dot" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Assign-Service-Provider-to-a-Territory-Zip-Code">
    Map providers to specific regions for more targeted job dispatching.
  </Card>

  <Card title="How to Add a Service Provider to a Property that is Outside of an Assigned Territory / Zip Code" icon="route" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Add-a-Service-Provider-to-a-Property-that-is-Outside-of-Assigned-Territory-Zip-Code">
    Allow a provider to serve properties beyond their default service area.
  </Card>
</CardGroup>

### **Service Provider Preferences**

<CardGroup cols={2}>
  <Card title="How to Set Service Provider as a VIP Preferred Service Provider" icon="user-check" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Set-Service-Provider-as-a-VIP-Preferred-Service-Provider">
    Prioritize VIP providers above others during dispatch.
  </Card>

  <Card title="How To Specify If Your Service Provider Handles Emergencies, Non-Emergencies, Or Both" icon="light-emergency-on" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-To-Specify-If-Your-Service-Provider-Handles-Emergencies-Non-Emergencies-Or-Both">
    Define which provider types are eligible for different urgency levels.
  </Card>

  <Card title="How To View the Service Provider's Calendar" icon="calendar-range" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-View-the-Service-Provider-s-Calendar">
    See availability and appointment schedules at a glance.
  </Card>

  <Card title="How to Opt-In to the Latchel Contractor Network" icon="arrow-down-to-square" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Opt-Into-the-Latchel-Contractor-Network">
    Join Latchel’s vendor network for broader coverage.
  </Card>

  <Card title="How to Opt-Out of Latchel Contractor Network" icon="arrow-up-from-square" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Opt-Out-of-Latchel-Contractor-Network">
    Remove your company from Latchel’s network dispatching.
  </Card>

  <Card title="Setting Up Latchel Contracted Network (LCN) Preferences" icon="user-clock" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/Setting-Up-Latchel-Contracted-Network-LCN-Preferences">
    Control when Latchel uses its service provider network for your work orders.
  </Card>
</CardGroup>

### **Removing or Restricting Service Providers**

<CardGroup cols={2}>
  <Card title="How To Blacklist a Service Provider" icon="trash-can-slash" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-To-Blacklist-a-Service-Provider">
    Block providers from receiving any jobs from your company.
  </Card>

  <Card title="How to Remove a Preferred Service Provider (Globally)" icon="circle-trash" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Remove-a-Preferred-Service-Provider-Globally">
    Remove a provider from all properties they serve.
  </Card>

  <Card title="How to Remove a Preferred Service Provider (Priority List)" icon="trash-can-xmark" iconType="duotone" horizontal href="/s/topic/0TO5e000000h9wqGAA/How-to-Remove-a-Preferred-Service-Provider-Priority-List">
    Take a provider off the priority list without removing them entirely.
  </Card>
</CardGroup>