> ## Documentation Index > Fetch the complete documentation index at: https://help.latchel.com/llms.txt > Use this file to discover all available pages before exploring further. # Property Insights Section This section lets property managers quickly spot trends and opportunities, showcasing properties with the most requests, recurring issues that need attention, and the types of emergency work orders driving action across your portfolio. ### **Properties with the Most Requests** This identifies properties with the highest number of work order requests. This also helps identify properties that require the most maintenance attention. Latchel Analytics › Property Insights 03 06 2026 10 40 AM ### **Top Recurring Issues** This identifies issues that repeated (more than once) at any property. This metric shows which issues are recurring problems, helping identify issues that need attention. Latchel Analytics › Property Insights 03 06 2026 10 41 AM ### **Types of Emergency Work Orders** This metric returns emergency work orders with their LLM-categorized types from the work\_order\_types table. This query uses **AI categorization** to group emergency work orders into predefined categories such as "Major Leaks and Flooding", "Heating/Cooling Issues", "Sewage/Drainage Backups", etc. Latchel Analytics › Property Insights 03 06 2026 10 41 AM(1) **Why This Is Important:** Understanding the types of emergency work orders helps **identify patterns and prioritize resources**. For example, if "Major Leaks and Flooding" is the most common emergency type, you can focus on preventive maintenance, better vendor relationships, or resident education to reduce these incidents.