> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Latchel MCP for AI Assistants
**Latchel MCP (Model Context Protocol)** connects Latchel to AI tools like Claude, giving you instant access to help guides, workflows, and answers without leaving your workflow. Instead of searching manually, simply ask a question and get accurate, Latchel-specific guidance in seconds.
### **What is Latchel MCP?**
The **Latchel MCP connector** lets you talk to your Latchel account directly from AI assistants like Claude and ChatGPT. Ask in plain English and the assistant can pull and act on your real work-order data — no copy-pasting, no switching tabs.
Everything is scoped to your PM company and gated behind your own Latchel login, so the assistant only ever sees what you're allowed to see.
### **What You Can Do**
Once connected, you can interact with your Latchel account conversationally. Here's what's supported:
* **Work orders** — list them, get full details (including open tasks), review activity history, and create new ones.
* **Tasks** — list, view details, create, resolve, and reschedule (defer) tasks on a work order.
* **Lookups** — search your properties, see the residents on a property, and browse your company's users and user groups.
**A typical request just works conversationally**, e.g. *"Open a work order for a leaking faucet at 123 Main St for the current tenant" or "What's still open on work order #4821?"*
**Watch this video to see how it works!**
### **Before You Begin**
You'll need the following to connect:
An **active Latchel account** with your PM company credentials
A **compatible AI assistant plan** (see requirements below per platform).
The **Latchel MCP connection** URL: `https://app.latchel.com/mcp/user-tools`
You'll be prompted to sign in with your Latchel credentials the first time you connect via standard OAuth — no API keys to manage.
### **How to Install in Claude (web or desktop)**
If you would like to use an email address other than your Latchel admin account, please log out of the Latchel Console before proceeding with these steps.
Open **Settings** by clicking your **Account icon**.
From the settings window go to **Connectors**, then click **Customize**.
Click the “**+**” button next to **Connectors**. Then select, **Add custom connector**.
Place a **name** for your custom connector, then paste the URL `https://app.latchel.com/mcp/user-tools` in the box for **Remote MCP server URL**. Then click **Save**.
Once saved, click **Connect**.
In the new browser on your screen, sign in to your Latchel admin account when prompted to authorize access.
Look for the Latchel tools in a new chat — you're ready to go.
Custom connectors require a **Claude Pro, Max, Team,** or **Enterprise plan**.
Note that the screenshots above could be out of date. You may refer to the page below for more information.
### **How to Install in Chatgpt**
If you would like to use an email address other than your Latchel admin account, please log out of the Latchel Console before proceeding with these steps.
Open **Settings** by clicking your **Account icon**.
Go to **Apps**, then click **Create App** to create a custom MCP application.
Depending on the Chatgpt plan, the exact menu names may vary.
Add your new app **name**, click the check box for Custom MCP Server, then **paste** the URL `https://app.latchel.com/mcp/user-tools` in the **Connection** box. Click **Save** when done.
**Sign in** to your Latchel account when prompted.
Enable the connector in your conversation (and Composer/Deep Research where applicable).
Complete the authorization process by logging in to your Latchel admin account, then **authorizing Chatgpt** to use the MCP server.
Once authorized, you should be good to go!
Remote MCP connectors are available on **ChatGPT Plus, Pro, Business,** and **Enterprise**.
Note that these screenshots could be out of date, you may refer below for more information.
From the settings window go to **Connectors**, then click **Customize**.
Click the “**+**” button next to **Connectors**. Then select, **Add custom connector**.
Place a **name** for your custom connector, then paste the URL `https://app.latchel.com/mcp/user-tools` in the box for **Remote MCP server URL**. Then click **Save**.
Once saved, click **Connect**.
In the new browser on your screen, sign in to your Latchel admin account when prompted to authorize access.
Look for the Latchel tools in a new chat — you're ready to go.
Go to **Apps**, then click **Create App** to create a custom MCP application.
Add your new app **name**, click the check box for Custom MCP Server, then **paste** the URL `https://app.latchel.com/mcp/user-tools` in the **Connection** box. Click **Save** when done.
**Sign in** to your Latchel account when prompted.
Once authorized, you should be good to go!
