> ## Documentation Index > Fetch the complete documentation index at: https://help.latchel.com/llms.txt > Use this file to discover all available pages before exploring further. # Reporting an Incomplete Maintenance Request (Resident) > As a resident, you have access to your **Resident Dashboard** from where you can access your existing and past maintenance requests. To **report an incomplete maintenance request** that you have recently submitted, follow the steps below. First, navigate to your **resident dashboard** by following the steps in the help guide: Learn how to access and navigate your Resident Dashboard for the first time with ease. From your dashboard, **select the work order** you need to report. image.png On the **Work Order Details** page, click **Provide Work Order Update**. image.png Next, select **Report an Incomplete Request**. image.png Chose the reason why your work order is unresolved. image.png Then provide additional details in line with your concern. Finally, click **Send**. image.png Based on our volume of assistance requests, a Latchel Associate will reach out to you during business hours. In situations like emergencies, our specialized team will reach out to you to confirm your submitted report.