> ## Documentation Index
> Fetch the complete documentation index at: https://help.latchel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Providing Updates on a Work Order (Resident)

> As a resident, you have access to your **Resident Dashboard** from where you can access your existing and past maintenance requests. If you need to **provide any updates** to any of your existing maintenance requests, follow the steps below.

First, navigate to your **resident dashboard** by following the steps in the help guide:

<Card title="Resident Dashboard Overview" icon="chalkboard-user" iconType="duotone" href="/s/topic/0TO5e000000h9wrGAA/Resident-Dashboard-Overview">
  Learn how to access and navigate your Resident Dashboard for the first time with ease.
</Card>

From your dashboard, select which **work order** you want to view or update.

<Frame>
  <img src="https://mintcdn.com/latchel-81/d55W5y5fT-BJ3yxQ/images/rtaImage-1-51.jpg?fit=max&auto=format&n=d55W5y5fT-BJ3yxQ&q=85&s=eba633cb4acf97b16879e053e72bfe6d" alt="image.png" width="791" height="444" data-path="images/rtaImage-1-51.jpg" />
</Frame>

**New to submitting a work order request?** Follow the steps in:

<Card title="Submitting a New Maintenance Request (Resident)" icon="house-chimney-crack" iconType="duotone" href="/s/topic/0TO5e000000h9wrGAA/How-can-a-Resident-Submit-a-Maintenance-Request">
  Step-by-step instructions for creating a new maintenance request through the Latchel Dashboard.
</Card>

On the **Work Order Details** page, you can view the information about the work order. And if you want to update some of the details, you can click **Provide Work Order Update**.

<Frame>
  <img src="https://mintcdn.com/latchel-81/XJBBPaoGwNrf_FqS/images/Latchel-05-29-2025_12_23_PM.png?fit=max&auto=format&n=XJBBPaoGwNrf_FqS&q=85&s=3d265b43c9c4ad0c68b7702438388081" alt="Latchel 05 29 2025 12 23 PM Pn" width="767" height="757" data-path="images/Latchel-05-29-2025_12_23_PM.png" />
</Frame>

Next, you'll be presented with a variety of options for the details you'd like to update. **To explore more actions you can take within a maintenance request, check out our full guide on:**

<Card title="Maintenance Request Guides" icon="house-building" iconType="duotone" href="/s/topic/0TO5e000000h9wrGAA/Maintenance-Request-Guides-Overview">
  This section provides the list of things you can do to manage a maintenace request.
</Card>

<Frame>
  <img src="https://mintcdn.com/latchel-81/d55W5y5fT-BJ3yxQ/images/rtaImage-1-53.jpg?fit=max&auto=format&n=d55W5y5fT-BJ3yxQ&q=85&s=09aaa8e98ec20cbfacecdfbeb4d98ffc" alt="image.png" width="393" height="483" data-path="images/rtaImage-1-53.jpg" />
</Frame>

<Note>
  The option to **cancel a work order** will only be available if the work order is on any status except if its in Needs Approval or Needs Owner Approval.
</Note>
