Resident Benefits Guides
Resident Benefits Guides
As a resident, you have access to a range of valuable benefits designed to make your living experience more convenient and rewarding. This guide provides everything you need to navigate and take full advantage of your resident perks.
In this section, you’ll find step-by-step instructions on accessing your Resident Benefits Hub, submitting benefits through Latchel, setting up ACH payments, and more. Whether you need details on lockout reimbursements, drain pack usage, or air filter FAQs, we’ve got you covered.
Explore the topics below to get the most out of your benefits. If you have any questions, we’re here to help!
Resident Benefits
Accessing Your Resident Benefits Hub
Find out how to log in and access all your available resident benefits.
Resident Benefits: Drain Pack Instructions
Learn how to use your drain pack to prevent common clogs in sinks and showers.
Resident Benefits: Filling for Cash Reimbursement
Follow the steps to submit a reimbursement request for eligible services.
FAQ Air Filters for Residents
Answers to common questions about receiving and replacing your air filters.
Resident Benefits: Lockout Reimbursement
Instructions on how to request reimbursement if you’ve paid for a lockout service.
ACH Setup Through Ramp
Set up ACH payments through Ramp to reimburse residents quickly and securely for approved maintenance-related expenses.