Welcome to Latchel! These Getting Started Help Guides are built for property managers to learn the basics, whether you’re new or just need a refresher. You’ll find step-by-step tips on how to manage service requests, vendors, escalations, and more. Each guide is easy to follow and great for training your team or finding answers fast. Let’s get started!
Understand how approval flows work and how to quickly review and respond to approval requests.
Get started with dispatching service providers and tracking job progress through Latchel.
Learn how to view, manage, and take action on work orders in your Latchel dashboard.
Set up and manage teams or groups to streamline who handles what across your portfolio.
Track and manage larger maintenance projects or unit turns from start to finish.
Learn how to schedule, manage, and document property inspections in Latchel.