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If you need to modify your subscription payment method, please reach out to success@latchel.com.A member of our support team will assist you and provide a secure link to input your new payment information.
Updating a payment method in the Latchel console only applies to work orders and does not automatically update subscription invoices for active accounts.For terminated accounts, a work order payment method can be used to recover open invoices.To have a payment method applied to both work orders and subscription invoices, please contact billing@latchel.com.
Last modified on May 12, 2026