There are times when a work order needs to have additional files and photos to support the budget or Property managers/owners requesting these for their reference, for example, the before-and-after photo. This help guide will give step by step process on how to upload files or photos on the work order.

From your Service Provider dashboard, click on the Work Order number under Other Work Orders status.

The next page will show work order details such as Order number, work order description, etc. Click on Provide Work Order Update.

The page will be routed to options available to update the job. Click on Add Images and Files.

On the next page, click on Choose Images/Files to insert photos or files. This will open your computer folders.

From the list of your computer folders, choose the appropriate file or photos, then click on Open.

Click on Upload 1 File to continue.

**NOTE: **Multiple files can be uploaded like the before and after images of the job. An estimate or bid should not be submitted here otherwise, it will not be processed. Use the estimate submission form instead.

A notification will show that “Your files have been uploaded”. To go back to the main dashboard, click on My Work Orders.

Here’s a full training video you can also watch:

Taking Action on Open Work Orders (Service Providers)How to Accept and Schedule Work Orders (Service Providers)