How to Update the Service Provider Payment Method on File

Open Account Settings

On the Latchel portal click the account icon dropdown and select Account Settings.

Click Add Payment Method

In the Account Setting page on the Payment Settings tab, go to the Payment Methods then select Add Payment Method.

Choose the payment type and add details

In the Add Payment Method, select the type of payment — Credit/Debit Card or Bank Account. Then add the required details depending on the payment method you choose.

Change or remove a payment method

If your preferred payment method is already added, go to the Payment Settings located under the Payment Methods section. From there, you can set the Service Provider Payment Method. Click ellipsis on the Payment Settings, and choose either Change Payment Method or Remove Payment Method.

Select another method and click Submit

If you choose Change Payment Method, select another payment method from the dropdown option and click Submit.

When a card is removed, Latchel records the removal in the activity log of every company, portfolio, and property that used that card.