Guides in This Section
Latchel MCP for AI Assistants
Learn how to connect and use Latchel’s Model Context Protocol (MCP) to enable AI assistants to interact with your Latchel account.
Meet Harphonia: Latchel's AI Maintenance Call Intake
Get introduced to Harphonia, Latchel’s AI that handles inbound maintenance calls and creates work orders on your behalf.
24/7 AI Virtual Receptionist (Non-Resident Call Intake)
Discover how Latchel’s AI receptionist handles calls from non-residents around the clock, ensuring no request goes unanswered.
How Latchel Learns From Your Feedback (Reinforcement Learning)
Find out how your feedback helps train and improve Latchel’s AI to better handle maintenance requests over time.
Voice Actions: Navigate & Create Work Orders Hands-Free
Use voice commands to navigate the platform and create work orders completely hands-free.
Outbound Voice for Vendors
Learn how Latchel’s AI contacts vendors on your behalf to coordinate work order scheduling and details.
Intake Settings
Configure your intake rules and preferences to control how maintenance requests are received and routed.
AI Messaging: How Conversations Work
Let Latchel AI handle resident and service provider messages, so only the ones that need you reach your queue.
AI Assistant Tab
See what Latchel AI handled for you, how much time it spent, and how much happened after hours.