Properties with the Most Requests
This identifies properties with the highest number of work order requests. This also helps identify properties that require the most maintenance attention.
Top Recurring Issues
This identifies issues that repeated (more than once) at any property. This metric shows which issues are recurring problems, helping identify issues that need attention.
Types of Emergency Work Orders
This metric returns emergency work orders with their LLM-categorized types from the work_order_types table. This query uses AI categorization to group emergency work orders into predefined categories such as “Major Leaks and Flooding”, “Heating/Cooling Issues”, “Sewage/Drainage Backups”, etc..png?fit=max&auto=format&n=vt1ybpqIbYP4lM0l&q=85&s=fef98f8d18e2f5f4af7bc81e81d63b22)
Why This Is Important:Understanding the types of emergency work orders helps identify patterns and prioritize resources. For example, if “Major Leaks and Flooding” is the most common emergency type, you can focus on preventive maintenance, better vendor relationships, or resident education to reduce these incidents.