This guide explains how to add warranty information to a property in Latchel. When added, all non-emergency work orders for that property will be sent to you for approval before dispatching begins. Emergencies will still be handled by Latchel, but we do not coordinate with Home Warranty companies—any follow-up must be managed directly by your team.
On the Latchel portal click the Places dropdown, then select Properties
Select the property that you want to update the warranty.
In the property profile page under Details, find the Warranty Information field from there you can add the information or data in relation to the property warranty. Then, click Save.
If, after your internal review, you decide Latchel should handle the work order, you can request coordination by either:
No further action is required if you do not approve.
And that’s it! You have successfully added the property’s Warranty Information!