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Steps to Access Resident Benefits Hub

From the top right of the navigation bar on your portal, click on My Benefits.
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Never accessed My Benefits before? Check the guide below to know more about your Resident Dashboard first!

Resident Dashboard Overview

Learn how to access and navigate your Resident Dashboard for the first time with ease.
 From here, you can access exclusive benefits made available to you. Click on the Learn More icon on the benefits that you want to take advantage of!
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For example, in case you need to claim on the $50 Lockout Reimbursement, you’ll be directed to fill out a form for lockouts you experience during your lease term. From here, you’ll gain access to the reimbursement qualifications. To learn more about this Resident Benefits, check:

Resident Benefits: Lockout Reimbursement

Intructions on how to request for reimbursement if you’ve paid for a lockout service.
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What are its feature and benefits?

Take advantage of the ultimate amenity to improve your lifestyle and improve your finances all in one place.
  1. Easy & Fast Scheduling – Schedule services and repairs on your time with your personal Latchel Dashboard with 60-second response times, 24 hours a day, 7 days a week, 365 days a year!
  2. $1000 of Financial Protection – We know spending money can be a bummer, so you’ll get $1000 in case reimbursements for damages you’d normally be responsible for.

    Do you want to learn more about this financial protection? Check:

Resident Benefits: Filling for Cash Reimbursement

Follow these steps to submit a reimbursement for eligible work orders.
  1. Full Benefits Hub – You can access even more financial protection amenities with our full hub of options like cash back on bill and rewards for rent payments.