Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.latchel.com/llms.txt

Use this file to discover all available pages before exploring further.

Then the My Service Provider Management tab.
Look for the Service Provider that you wish to de-prioritize and click the three ellipses across its name. From the drop-down, choose De-Prioritize Service Provider.
This is the option to deprioritize a service provider globally. When you click this option, a warning message appears to confirm your action. Click Choose to proceed. 
  • If you agree to continue, the Service Provider will be deprioritized for all skills and categories in your Latchel portal.
Note: This help guide is different from blacklisting a Service Provider. Blacklisting a Service Provider will completely remove the Service Provider from a specific company to prevent them from being assigned to any work orders.