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How to Access & Read Call Logs

Open the work order

From the dashboard, click on Maintenance, and open the work order by either searching and/or clicking the specific order number. You can also use the Filter and Clear Filters option for a more refined search.
To learn more about how to use the Filter, check out this help guide:

How to Use the Filter Options in the Work Order Tab Page

Learn how to use filters in the Work Order tab to quickly sort, find, and manage the requests you care about most.
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Go to Activity and choose Calls

Once on the work order page, click on Activity, and from Activity, choose Calls. Below the comment information, the admin user or Property Manager may click on Call Recording to listen to the call.
Last modified on November 5, 2026