Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.latchel.com/llms.txt

Use this file to discover all available pages before exploring further.

This new feature allows property managers to stay informed and engaged, ensuring seamless communication throughout the entire property management process. Here’s how: Click the ellipses menu in the headers of the SMS window.
Choose Latchel Agent Conversations from the drop-down, this will pull up a view-only transcript of all SMS Conversations that Latchel Operations has had with the person.
Note:Only conversations that have been tagged to a Property Manager company or a work order for the Property Management Company will show up in the transcript.Latchel Agents will ensure not to forget to tag a conversation otherwise they cannot go back and tag SMS once the conversation has ended.
For more visibility about this guide, you may watch this video: