Communication & Notification Settings
How to Add a Special Note to a Work Order
The description of a work order is crucial for Service Providers to understand the problem that needs to be addressed. It provides a summary of the responses to the diagnostic flow completed during the work order creation. Moreover, a Special Note will provide other additional information on how a work order must be treated or considered.
Here’s how you can add a special note to any work order:
To select the desired work order, from the dashboard, click on the Maintenance tab, and open the work order by either searching and/or clicking the specific order number. You can also use the Filter and Clear Filters option for a more refined search. To learn more about how to use the Filter, check out this help guide: How to Use the Filter Options in the Work Order Tab Page.
Last modified on September 17, 2026