How to Add a Special Note to a Work Order (New Experience)
The description of a work order is crucial for Service Providers to understand the problem that needs to be addressed. It provides a summary of the responses to the diagnostic flow completed during the work order creation. Moreover, a Special Note will provide other additional information on how a work order must be treated or considered.
Here’s how you can add a special note to any work order:
To select the desired work order, from the dashboard, click on the Maintenance tab, and open the work order by either searching and/or clicking the specific order number. You can also use the Filter and Clear Filters option for a more refined search. To learn more about how to use the Filter, check out this help guide: How to Use the Filter Options in the Work Order Tab Page.
From the work order page, click on **Special Note, **and the Special Note section will be presented. To type in an additional special note, click the No Special Note to activate the box where you can add new notes.
Click Save once done adding the special note.
Are you having difficulty finding the right property you need to work on? Check out Quick Search Box for Work Orders.