1. Follow the steps in How to Install the Latchel Data Sync Extension to download the Latchel Data Sync Chrome extension and log in.
  • Once signed into the extension successfully, you will see text on the extension drop-down that states, “Logged in as PM Company Name”.
  1. Create a fake work order in your Property Management Software (PMS) and assign this fake work order to the Team Latchel user.
  • Please be sure to assign Team Latchel as a user, not a service provider.

  1. Sign out of the Latchel Data Sync extension, and then sign back in.

  2. Sign out of your property management software and then sign back in.

  3. Navigate back to your property management software dashboard where you should see a floating Latchel logo at the top right.

    Visit Navigating the Latchel Data Sync Extenstion (New Version) to know more about navigating the new extension.

  1. Auto-sync is now always on by default with the new Latchel Data Sync Extension, refreshing data every 4 hours.

  2. Once the sync has been initialized, you can complete or close the test work order in your property management software (PMS).