Uninstall Old, Reinstall New
Remove the current extension
Log out from your property management software. Remove the current Latchel Data Sync extension from your browser, then refresh the page.

Reinstall the latest version
Reinstall the latest version by following the guide below.
How to Install the Latchel Data Sync Extension
Follow this guide to download and install the latest version of the Latchel Data Sync Extension.
Open the extension and log in
Open the extension and log in using your Latchel credentials.

Log back in and resync
Log back into your property management system, and attempt to resync again..png?fit=max&auto=format&n=mcRRXqDwqX3_4kbD&q=85&s=d0a17ade15f72a94fbcddaeb0ec29c6a)
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Still having issues after updating?
Check how you can report this to Latchel by following the steps in:Navigating the Latchel Data Sync Extension | How to Report a Problem
Follow these steps to report issues with Latchel after updating your extension.