How to Add and Remove Company User

  • Easily manage team access in Latchel by adding or removing users from your company account.

How to Create User Groups

Set up user groups to better organize access and responsibilities across properties or portfolios.

How to Change/Reset the Password of a Latchel User's Login

  • Steps to update or reset login credentials for any company user.

How to Update a Company User's Contact Information

  • Learn how to edit a user’s phone number, name, or email address in Latchel.

How to Change the Assigned PM User

Change which property manager is assigned to a specific portfolio or property in your Latchel account.