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First, navigate to your resident dashboard by following the steps in the help guide:

Resident Dashboard Overview

Learn how to access and navigate your Resident Dashboard for the first time with ease.
From your dashboard, select the work order you want to complete.
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In the work order details page, click Provide Work Order Update.
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Then select Mark Request as Completed.
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Next, choose Yes, it’s done if your maintenance request is well taken care of.
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Afterwards, confirm if the issue was fixed by a service provider, or by yourself.
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Once confirmed, please rate your experience, or leave any additional comments. Finally, click Submit.
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Last modified on May 12, 2026