First, navigate to your resident dashboard by following the steps in the help guide:

Resident Dashboard Overview

Learn how to access and navigate your Resident Dashboard for the first time with ease.
 From your dashboard, select the work order you want to complete.
image.png
In the work order details page, click Provide Work Order Update.
image.png
Then select Mark Request as Completed.
image.png
Next, choose Yes, it’s done if your maintenance request is well taken care of.
image.png
Afterwards, confirm if the issue was fixed by a service provider, or by yourself.
image.png
Once confirmed, please rate your experience, or leave any additional comments. Finally, click Submit.
image.png