How to View or Update a Work Order
Go to your resident dashboard
First, navigate to your resident dashboard by following the steps in the help guide:
Resident Dashboard Overview
Learn how to access and navigate your Resident Dashboard for the first time with ease.
Select the work order
From your dashboard, select which work order you want to view or update.
Submitting a New Maintenance Request (Resident)
Step-by-step instructions for creating a new maintenance request through the Latchel Dashboard.
Click Provide Work Order Update
On the Work Order Details page, you can view the information about the work order. And if you want to update some of the details, you can click Provide Work Order Update.
Choose what to update
Next, you’ll be presented with a variety of options for the details you’d like to update. To explore more actions you can take within a maintenance request, check out our full guide on:
Maintenance Request Guides
This section provides the list of things you can do to manage a maintenace request.
The option to cancel a work order will only be available if the work order is on any status except if its in Needs Approval or Needs Owner Approval.