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Documentation Index

Fetch the complete documentation index at: https://help.latchel.com/llms.txt

Use this file to discover all available pages before exploring further.

First, navigate to your resident dashboard by following the steps in the help guide:

Resident Dashboard Overview

Learn how to access and navigate your Resident Dashboard for the first time with ease.
From your dashboard, select which work order you want to view or update.
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New to submitting a work order request? Follow the steps in:

Submitting a New Maintenance Request (Resident)

Step-by-step instructions for creating a new maintenance request through the Latchel Dashboard.
On the Work Order Details page, you can view the information about the work order. And if you want to update some of the details, you can click Provide Work Order Update.
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Next, you’ll be presented with a variety of options for the details you’d like to update. To explore more actions you can take within a maintenance request, check out our full guide on:

Maintenance Request Guides

This section provides the list of things you can do to manage a maintenace request.
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The option to cancel a work order will only be available if the work order is on any status except if its in Needs Approval or Needs Owner Approval.