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First, navigate to your resident dashboard by following the steps in the help guide:

Resident Dashboard Overview

Learn how to access and navigate your Resident Dashboard for the first time with ease.
 Once logged in, select the work order you need to update your availability.
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On the Work Order Details page, click Provide Work Order Update.
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Then select Update Availability.
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The current slot availability will now be displayed. If you wish to change the current schedule, simply click the Update button.
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From here choose a new schedule or customize the time slot that is convenient for you.
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Finally, click Submit Availability.
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The availability you set helps the service provider schedule an arrival time, but it doesn’t mean the repair will only occur during that exact timeframe.For example, if you list 10:00 AM–2:00 PM as your available time, the service provider may arrive at any point within that window and could continue working past 2:00 PM if the job requires more time.
And that’s it! You’ve successfully updated your availability in your maintenance request.