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For each completed maintenance request, you’ll receive a notification to review your experience. In the email, click Leave a Review to be directed to the work order detail page.

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How to Rate the Service Provided

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Click Provide Work Order Update

On the work order details page, click Provide Work Order Update button.
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Select Rate Service Provided

Then select Rate Service Provided.
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Rate and submit

From here, rate your experience, leave any additional comments based on the work of the service provider, and then hit Submit.
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And that’s all there is to it! Your property manager and Latchel greatly appreciate the ratings you’ve provided.
Last modified on November 4, 2026