The following are the Latchel updates for the week of April 7, 2025.
We’re excited to introduce a powerful new feature in Latchel—Custom Inspection Lists! Now, you can build and complete tailored inspection checklists directly within Latchel, making property inspections smoother and more efficient than ever.
With this feature, you can:
Easily track progress, attach photos, and flag follow-up tasks—all from a mobile-friendly interface designed for fieldwork. While this feature is currently in beta for select users, we’re rolling out improvements based on feedback and will soon expand access to all customers.
Want early access? Sign up to have the feature enabled today!
We’ve enhanced work order approval notifications to provide clearer details when an estimate is approved. Now, service providers will see whether the approval is for dispatching a new job or an increased budget amount.
Previously, scheduling reminders didn’t specify if an estimate was approved or highlight the new budget. With this update, notifications will clearly state the approved amount, eliminating confusion and ensuring service providers have the right information upfront.
This improvement helps streamline scheduling and keeps budgets transparent!
The Latchel Data Sync (version 3.1.1) has a few powerful enhancements to give you more control and transparency over your data synchronization.
What’s New:
These improvements make managing your data easier, more efficient, and more reliable than ever.
To learn more about these New Latchel Data Sync Features visit:
Learn what’s new in the updated Latchel Data Sync extension and how it improves syncing accuracy and control.
Latchel Data Sync Now Keeps Disabled Properties Disabled
We’ve fixed an issue with the Latchel Data Sync where previously disabled properties were being re-enabled during synchronization. Now, any property you disable in Latchel will stay disabled even when the sync runs—ensuring your unit count remains accurate.
This fix helps maintain data integrity and ensures your portfolio stays up to date without unwanted changes.
We’ve updated our Troubleshooting Processes based on recent feedback regarding no-heat issues and lockouts in freezing conditions. These changes ensure resident safety remains the top priority.
What’s Changing:
These updates help us respond more effectively to urgent situations and provide better support to residents.
We’ve updated our Property Damaging and Extreme Habitability Situations to clarify the steps for handling police requests for tenant contact information during active threat situations (e.g., gunman, fire, medical emergency).
What’s Changing:
These updates ensure we handle sensitive situations responsibly while maintaining clear communication with all parties involved.
Got 60 seconds? Help shape the future of Latchel.
We’re on our 6th newsletter — and we want to hear from the people who matter most: you.
Tell us: What’s working? What’s missing? What would make your job easier?
Your insight helps us build features that actually solve your problems. Let’s create the tools you’ve been waiting for.
The following are the Latchel updates for the week of April 7, 2025.
We’re excited to introduce a powerful new feature in Latchel—Custom Inspection Lists! Now, you can build and complete tailored inspection checklists directly within Latchel, making property inspections smoother and more efficient than ever.
With this feature, you can:
Easily track progress, attach photos, and flag follow-up tasks—all from a mobile-friendly interface designed for fieldwork. While this feature is currently in beta for select users, we’re rolling out improvements based on feedback and will soon expand access to all customers.
Want early access? Sign up to have the feature enabled today!
We’ve enhanced work order approval notifications to provide clearer details when an estimate is approved. Now, service providers will see whether the approval is for dispatching a new job or an increased budget amount.
Previously, scheduling reminders didn’t specify if an estimate was approved or highlight the new budget. With this update, notifications will clearly state the approved amount, eliminating confusion and ensuring service providers have the right information upfront.
This improvement helps streamline scheduling and keeps budgets transparent!
The Latchel Data Sync (version 3.1.1) has a few powerful enhancements to give you more control and transparency over your data synchronization.
What’s New:
These improvements make managing your data easier, more efficient, and more reliable than ever.
To learn more about these New Latchel Data Sync Features visit:
Learn what’s new in the updated Latchel Data Sync extension and how it improves syncing accuracy and control.
Latchel Data Sync Now Keeps Disabled Properties Disabled
We’ve fixed an issue with the Latchel Data Sync where previously disabled properties were being re-enabled during synchronization. Now, any property you disable in Latchel will stay disabled even when the sync runs—ensuring your unit count remains accurate.
This fix helps maintain data integrity and ensures your portfolio stays up to date without unwanted changes.
We’ve updated our Troubleshooting Processes based on recent feedback regarding no-heat issues and lockouts in freezing conditions. These changes ensure resident safety remains the top priority.
What’s Changing:
These updates help us respond more effectively to urgent situations and provide better support to residents.
We’ve updated our Property Damaging and Extreme Habitability Situations to clarify the steps for handling police requests for tenant contact information during active threat situations (e.g., gunman, fire, medical emergency).
What’s Changing:
These updates ensure we handle sensitive situations responsibly while maintaining clear communication with all parties involved.
Got 60 seconds? Help shape the future of Latchel.
We’re on our 6th newsletter — and we want to hear from the people who matter most: you.
Tell us: What’s working? What’s missing? What would make your job easier?
Your insight helps us build features that actually solve your problems. Let’s create the tools you’ve been waiting for.