Video Tutorial: Start from Here!

Getting Started with Work Orders

A Property Owner's Guide in Managing Work Orders

A walkthrough to help owners stay in the loop and take action on work orders assigned to their properties.

Searching & Filtering

How to Use the Filter Options in the Work Order Tab Page

Use filters to quickly find work orders by property, status, severity, and more.

Updating & Managing Work Orders

Managing Latchel Projects

The Projects feature is designed to help you manage multi-step maintenance effort. Go over with this help guide to get you started.

Controlling Work Order Flow & Permission

Duplicate, Recall & Reopen

Canceling & Resending