How to Edit Existing Severity and Responsibility Preset

Then on the Severity/Responsibility tab, you can change the severity preset for each of the categories. Using the dropdown Settings Type, or the Problem Category, you can filter the responsibility you wish to update.

Click the dropdown to show the options. Choose if the settings for each of the severity/responsibility should be under Normal, Urgent, Emergency, Needs Pre-Approval, and Resident’s Responsibility.