Skip to main content
By default, Chrome puts inactive tabs to sleep, which can pause the auto sync process in the background. If you’ve ever seen a “sync not running” message, this might be the culprit.

​
How to Prevent It

Open Chrome Settings. Click the three dots in the top-right corner of Chrome, then go to Settings.
Chromesettings Pn
Go to Performance Settings. Scroll to Always keep these sites active. Click Add.
Alwayskeepthesesitesactive Pn
Whitelist your third-party platform dashboard. Enter your platform URL. This ensures Chrome doesn’t suspend the tab. Click Add to confirm the change. Make sure your URL now appears in the “Always Active” list.
Desktop Screenshot 07 28 2025 08 44 AM Pn
Settings Performance 07 28 2025 08 45 AM Pn
And that’s how you can prevent Chrome from interrupting your automatic data sync!
Last modified on May 15, 2026