Work Order Management
How to Change the Primary Resident on a Work Order
Latchel will text all residents for availability on the property but uses the primary resident on a job so the vendor has access in case they require a conversation with the resident.
Here’s how you can change the primary resident on a work order:
In the work order page, click on the 3 dots next to the Resident modal and select Edit Resident.
Last modified on September 17, 2026