NOTE: All canceled requests will move to the canceled column in the Latchel maintenance page from any active or pending statuses. All tasks and work will cease for this job immediately.

To get to the desired work order, from the dashboard, click on the Maintenance tab, and open the work order by either searching and/or clicking the specific order number. You can also use the Filter and Clear Filters option for a more refined search. To learn more about how to use the Filter, check out this help guide: How to Use the Filter Options in the Work Order Tab Page.

On the work order page, click Other Actions and select Cancel This Work Order.

Leave a note on why the work order must be canceled, and click Submit.

How to Access & Read Call Logs (New Experience)Quick Search Box for Work Orders