From the Work Order page, click the Action button located at the top right corner of the page. From here, you will be prompted to make the following selection:
1.Schedule with Resident: This job will try to obtain the resident’s availability. We will send up to 3 automation messages to the resident. If the resident does not respond after all 3 attempts, we will send the work order back to the Property manager. 2.Cancel This Work Order: All work will cease for this request and the job will move to the canceled column 3.Mark This Work Order as Completed: We will follow up with the Service Provider for their invoice through our platform as long as that feature is enabled. _For more information on this feature, visit this guide here: _How to Disable Automatic Invoice Collection from Preferred Service Providers 4.Put This Work Order on Hold: You can place the job into another more relevant status for what is required next. For more information on this status, visit this guide here: How to Place a Work Order on Hold 5.Set a New Confirmed Work Date: A specific work date will be set and a confirmation notice will be sent to the resident immediately.