

How to Edit/Change the Service Provider Assigned on a Work Order
Once you are in the work order select Quick View or Details tab, then look for the Service Provider section.

NOTE:_ You Cannot Change the Service Provider if the status is set to Troubleshooting._


NOTE: If there are multiple users in the service provider company, please also select the user to be assigned in the work order.
How to Remove the Service Provider Assigned on a Work Order
From the Service Provider section click the Ellipsis icon and choose Remove SP,if you need to completely remove or unassign the service provider from the work order. Removing a service provider assigned to the work order will not prompt you to assign or choose a different service provider. If you wish to re-assign another service provider, choose Edit SP instead.

NOTE: When a service provider is unassigned from the work order, the work order will be changed to Finding Service Provider status.